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Terms & Conditions

Welcome to Grocerwa! These Terms and Conditions (hereinafter referred to as "Terms") apply to your use of Grocerwa's website, application and related services (hereinafter referred to as "Services").

Please read the following Terms carefully before using our Services. By using our Services, you agree to accept and abide by these Terms. If you do not agree to these Terms, please do not use our Services.


1. Acceptance of Terms

1.1 Agree to Terms: By using any services provided by this website, you indicate that you have read, understood and agreed to accept all the contents of these Terms.


1.2 Modification of Terms: We reserve the right to modify or update these Terms at any time. Any important changes will be notified to you through website announcements or direct notifications. By continuing to use our Services, you agree to accept the latest Terms.


2. User Qualifications

2.1 Age Limit: You must be at least 18 years old or under the guidance of a legal guardian to use our Services.


2.2 Legal Purpose: You may not use our Services for any purpose that is illegal or in violation of these Terms.


3. Account Registration and Security

3.1 Account Registration: You need to register an account to use certain Services. When registering, you must provide true, accurate and complete information and update this information in a timely manner.


3.2 Account Security: You are responsible for maintaining the security of your account and password. We are not responsible for any loss or damage caused by your failure to properly keep your account information.


4. Service Content

4.1 Product Information: We make every effort to ensure that the product information provided on the website is accurate. However, we do not guarantee that all information is completely accurate and are not responsible for any errors or omissions.


4.2 Orders and Payments: You can place orders through our website or application. All orders are subject to our confirmation. We reserve the right to refuse or cancel any order, especially when the product is out of stock, the price is wrong or there are other problems. The payment method should comply with our payment policy.


5. Shipping Policy

Please refer to our "Shipping Policy" for detailed information on shipping methods, shipping time, signing and acceptance, etc.


6. Return Policy

Please refer to our "Return Policy" for detailed information on return conditions, return process, refund time, etc.


7. Intellectual Property

7.1 Ownership of Intellectual Property: All content on the Website, including but not limited to text, graphics, trademarks, logos, images, audio, video and other materials, are protected by copyright, trademark and other intellectual property laws of Singapore and other countries.


7.2 Restrictions on Use: You may not copy, modify, publish, transmit, display or distribute any Website content without our prior written permission.


8. Disclaimer

8.1 Service Risk: Your use of our services is at your own risk. We are not liable for any indirect, special, incidental or consequential damages to the maximum extent permitted by applicable law.


8.2 Third-party links: Our website may contain links to third-party websites. We are not responsible for the content or actions of these third-party websites.


9. Termination and Suspension

9.1 Termination of Service: We have the right to terminate or suspend your account and service at any time, especially if you violate these Terms.


9.2 Account Recovery: If you wish to restore a terminated or suspended account, you must contact us and obtain our approval.


10. Severability

10.1 Severability: If any part of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, that part will be deemed to be deleted from these Terms, and the remaining parts will continue to be valid and binding.


11. Applicable Law and Dispute Resolution

11.1 Applicable Law: These Terms shall be governed by and construed in accordance with the laws of Singapore  Administrative Region.


11.2 Dispute Resolution: Any dispute arising out of or in connection with these Terms shall be submitted to the courts of the Singapore for resolution.


12. Contact Us

If you have any questions or suggestions about these Terms, please contact our customer service.


Thank you again for choosing Grocerwa! We will serve you wholeheartedly to ensure that your shopping experience is pleasant and worry-free.